How do I get a replacement timer?

If your outlet timer fails, contact customer support at [e-mail]. We will send you a replacement free of charge. If your outlet timer is making a strange noise, this is normal. That is the sound of the plastic gears moving inside of the timer.

This offer does not apply to our digital wall timer. Our digital wall timer is covered by our standard 90-day money-back guarantee and a 5-year warranty.